Privacy Policy

Privacy Policy Effective Date: June 14, 2026 At Framescape Media LLC, DBA Classical Oasis (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide while using our website (the “Site”). This Privacy Policy explains what information we collect, how it is used, how it is shared, and the measures in place to safeguard it. 1. Information We Collect We collect information you voluntarily provide to facilitate sales and deliver digital music products, which may include your name, email address, and purchase-related details necessary to complete a transaction. We also automatically collect limited technical information — such as IP address, browser and device information, and basic usage data — which is used to operate the Site, secure it against fraud and abuse, and improve performance. We do not collect unnecessary personal data, and we do not knowingly collect information from individuals under the age of 13. 2. How We Use Your Information The information we hold is used only to: • Process and fulfill digital music purchases • Deliver purchased digital content and download links • Communicate with you regarding your order or account • Provide customer support • Protect the Site and prevent fraud or abuse • Maintain internal records related to sales and transactions • Send our newsletter, only if you have chosen to subscribe We do not sell, rent, or trade your personal information. 3. Service Providers We Share Data With We share limited information only with the trusted providers that operate our store. Each acts as a data processor under its own privacy terms: • Stripe — payment processing. Card details are entered directly into Stripe's secure systems; we never see or store your full card number. • Google / Firebase (Google LLC) — website hosting, account authentication, database, and secure storage of your purchases and download files. • Google reCAPTCHA and Firebase App Check — bot and abuse protection. These services collect device and usage information to confirm that requests come from a genuine browser. • Mailgun — sending transactional emails such as order confirmations and download links. • Beehiiv — delivering our newsletter, only if you subscribe. You may unsubscribe at any time using the link in any newsletter. We may also disclose information when required to comply with applicable law, regulation, legal process, or an enforceable governmental request, or to protect our rights, our users, or the security of the Site. 4. reCAPTCHA Notice This site is protected by reCAPTCHA and the Google Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms) apply. 5. Cookies and Local Storage We use cookies and browser local storage for essential functions only — keeping items in your cart, maintaining your session, and enabling secure sign-in (including guest checkout). We do not use third-party advertising cookies. 6. Data Security We implement appropriate technical and organizational measures to protect your information, including: • Encrypted authentication and secure login • Encrypted storage of customer name and email information • Secure, encrypted transmission of data using industry-standard protocols • Payment transactions processed exclusively through a secure, PCI-compliant payment platform (Stripe) While no method of transmission over the internet is 100% secure, we take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. 7. International Data Transfers Our service providers are based in the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in the United States. 8. Data Retention We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and operational requirements. 9. Your Choices and Rights You may contact us to request access to, correction of, or deletion of your personal information, and you can unsubscribe from marketing emails at any time. Depending on where you live (for example, under the GDPR or CCPA), you may have additional rights; contact us at support@classicaloasis.co to exercise them. 10. Children's Privacy The Site is not directed to children under 13, and we do not knowingly collect personal information from them. 11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 12. Contact If you have any questions about this Privacy Policy or how your information is handled, please contact us at: Email: support@classicaloasis.co